Welcome to Mastya Mart (“we”, “our”, “us”). We respect your privacy and are committed to protecting the personal information you share with us through our website https://mastya.in.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

1. Information We Collect

a. Personal Information

When you visit or place an order on our website, we may collect:

  • Name
  • Phone number
  • Email address
  • Delivery address
  • Billing details
  • Order and purchase history

b. Payment Information

Payments are processed securely through third-party payment gateways such as Razorpay.
We do not store or process your card, UPI, or banking details on our servers.

c. Technical Information

We may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent on the website

This data helps us improve user experience and website performance.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Deliver fresh fish products to your address
  • Communicate order updates and confirmations
  • Provide customer support
  • Improve our website and services
  • Comply with legal and regulatory requirements

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties.

We may share information only with:

  • Delivery partners (for order fulfillment)
  • Payment gateways (Razorpay) for secure transactions
  • Legal authorities if required by law

All third parties are required to keep your information confidential.

4. Cookies & Tracking Technologies

Mastya Mart may use cookies to:

  • Improve website functionality
  • Analyze traffic and usage patterns
  • Enhance customer experience

You can choose to disable cookies through your browser settings. However, some features of the site may not function properly.

5. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure.
While we strive to protect your information, no online transmission is 100% secure.

6. Your Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion of your data
  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of such websites.

8. Children’s Privacy

Mastya Mart does not knowingly collect personal information from children under the age of 18.
If you believe a child has provided us with personal data, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Mastya Mart
Website: https://mastya.in
Email: info@mastya.in
Phone: +91 7994670917